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Corporate Policys and Procedures
- We do not repair, modify nor are our employees allowed to fix
any software problems in our out of the office under our service.
- All accounts are due on the first of the month. Accounts can be
reactivated after shutoff untill the 15th. After the 15th no account
can be re activated under any circumstance.
- We stand by our internet service and strive to make it the best.
If you have a problem with any technical support specalist there
is a means for your complaint to be heard by the manager and the
owner via a form found under support. You may be anonymous in your
complaint
- Passwords and or accounts can not be changed via phone. All Users
requesting any account changes should direct an email to billing
from your account or visit your local office. You must be the owner
of the account and show ID.
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